Email & domain

System email goes out from your verified domain; everyone’s mailbox syncs from Microsoft 365 and lands on the right record.

View only. Only Owner / Admin can change email and domain settings.

Sending domain

System and campaign email

mail.teamfsg.comVerifiedvia Resend · reputation 98 · 4,210 sent this month · 0.3% bounce

From name

Reply-to

Replies to system email land here and log to the record

TXT

mail.teamfsg.com

v=spf1 include:amazonses.com ~all

CNAME

resend._domainkey.mail.teamfsg.com

resend._domainkey.resend.dev

TXT

_dmarc.mail.teamfsg.com

v=DMARC1; p=quarantine

bounce.mail.teamfsg.com

feedback-smtp.us-east-1.amazonses.com

Mailbox sync

Personal email, filed on the right record

Provider

Each mailbox syncs through Microsoft Graph with its owner’s consent

Microsoft 365

Backfill

How far back to import when a mailbox is first connected

Link to records automaticallyBy sender and recipient, then by project or work-order number in the subjectLog internal-only threadsOff: mail only between teamfsg.com addresses is skippedCopy sent mail to OutlookEmail written in the workspace also shows in Sent Items

Skip these domains

teamfsg.comquickbooks.intuit.comlinkedin.comnoreply.github.com

Skip these folders

PersonalJunkNewsletters

Tracking & compliance

Track opensPowers “client viewed the proposal” and engagement scoresTrack link clicksLinks route through your domain; campaign clicks can trigger automationsUnsubscribe footer on campaignsRequired by CAN-SPAM. Proposals and work orders never carry it.