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Morgan
Operations Admin
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Automations
Work complete → completion email + ratin
Active
When
Project status → Work Complete
and 1 condition match, run 4 steps. Locked projects are skipped.
Back
Test with record
Delete
Save
Trigger
Lifecycle
Status
Fires when:
Project status → Work Complete
then check
Conditions
all must match
Add
if
then do
1
Send email
· Email: Project — completion notice (from Record owner)
Template
From
2
Enroll in sequence
· Enroll in Client rating
Sequence
3
Enroll in sequence
· Enroll in Owner post-completion call
Sequence
4
Wait
· Wait 14 days
Days
Until
End · exits on: reply, stage change, project locked, do-not-contact
Add step
Settings
Run log
176
Name
Active
Fires on matching events. Paused keeps enrolled records in place.
Skip locked projects
Never act on Billed / Closed work unless explicitly allowed (PRD T46).
Business hours only
Hold emails/SMS until Mon–Fri 7:30am–5:00pm CT.
Runs
176
Failures
0
Last run
2d ago
Steps
Send email, Enroll in sequence, Enroll in sequence, Wait
Failed steps retry 3× with backoff, then surface in Inbox. Reversible runs can be undone from the run log.
Variables you can use
{{project.number}}
{{project.title}}
{{contact}}
{{contact.first_name}}
{{company}}
{{location.name}}
{{vendor}}
{{wo.number}}
{{wo.date_link}}
{{proposal.link}}
{{user.name}}
{{coi.expires}}